Shipping policy

OVERVIEW
This Shipping Policy describes how orders placed on collectorsworkbench.com are processed and shipped.

WHERE WE SHIP
We currently ship to addresses in the contiguous United States and Washington, D.C. We do not currently ship to Alaska, Hawaii, U.S. territories, P.O. boxes, or international addresses.

SHIPPING COSTS
Shipping is included in the listed price for our current launch products, as noted on each product page. Any additional shipping charges, if applicable to future products, will be clearly disclosed at checkout before you complete your order.

ORDER PROCESSING TIME
Orders are typically processed within 1-3 business days of being placed. Some or all orders are fulfilled on our behalf by a third-party fulfillment partner and may ship directly from that partner's facility to you. Processing times may vary based on order volume and product availability.

ESTIMATED DELIVERY TIME
Once your order has shipped, delivery within the contiguous United States typically takes an additional 3-7 business days, depending on your location and the shipping carrier. Total time from order placement to delivery is generally 4-10 business days. These are estimates only and are not guaranteed.

ORDER TRACKING
You will receive a shipping confirmation email with tracking information once your order ships. If you do not receive tracking information within 5 business days of placing your order, please contact us at wiscarl@aol.com.

MULTIPLE ITEMS AND PACKAGING
Because certain products may be fulfilled by a third-party fulfillment partner, orders containing multiple items may occasionally arrive in separate packages or at slightly different times. Packaging may be generic or unbranded.

LOST OR DAMAGED SHIPMENTS
If your package is lost in transit or arrives damaged, please contact us at wiscarl@aol.com or 920-840-7257 within 14 days of the expected delivery date, or within 14 days of delivery for damaged items, so we can assist you with a replacement or refund.

ADDRESS ACCURACY
Please double check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, though we will do our best to assist in redirecting a shipment where possible.

CONTACT US
If you have questions about this Shipping Policy, please contact us at wiscarl@aol.com or by phone at 920-840-7257.